There are several problems that can cause the awning not to work correctly.
Rv awning motor not working.
A small voltage drop can do a lot on a 12 volt system.
If the awning motor doesn t receive power it will not be able to extend or retract your awning.
I deduced this in two ways.
The easiest way to check your power is with the battery meter built in to your rv.
Under normal situations the nut will run the awning in or out depending on which way you turn it.
I tried the awning using it and it worked.
Low 12v power this could be caused by a bad battery or the 12v converter in your rv may have failed or be failing.
I say it should because if something failed inside the motor it may not.
The awning does not function properly now it will move in and out with the remote but operates very slowly and does not lock into the travel trailer the switch on the wall for operating the awning works sporadically most of the time this switch will extend the awning but not retract it.
I d probably start with a voltage measurement at the motor as the awning moves.
We had a similar problem with our 2013 adventurer.
Rv awning motor is running slow on electric rv awning one thing to check before you hire a technician.
Some elctric awning motors do not have a stop and if.
Diagnosing my power awning problem.
The bolts holding the reducer.
Here are the items to check for power problems.
Charge or replace the batteries as needed.
Check the power connections to see if there is a short in the wiring or the cord is not plugged in.
Retract a battery operated rv awning manually when batteries do not have enough power.
Fortunately i was able to quickly diagnose the problem was the manual power switch itself and not the motor fuse or wiring.
Test the battery power when a battery operated retractable awning does not work.
Watch for any interference at the same time.
Maybe put a socket on it and see what happens.
Like your ours is in the end of the awning.
Upon inspection there is a small motor bolted to a gear reduction assembly.
The dometic power awning also functions using our keystone cougar trailers wireless remote control.